Unified Communications

Unified Communications (UC) refers to a phone system that integrates (or “unifies”) multiple communication methods within a business

Examples of this include everything you might associate with unified communications systems such as phone calls, email, SMS, presence, chat messaging and video conferencing.

When these functions work together in unified system it makes your business more efficient. So a Unified Communication system is a great option for growing businesses who need to talk to others on multiple channels.

A Unified Communications solution combines several features, including:

• Business VoIP Phone System

• Voicemail

• Instant message

• Chat

• Conference call bridge

• IVR

• Email

• Web applications

• Business process integrations, such as CRM systems integrations